WHAT ARE CONTROL PURCHASES?
Control purchases mean that our investigators carry out purchases of services and goods, either on-site, over the phone or online, to determine compliance with laws and regulations. We also check that the product or service sold lives up to what is promised. Control purchases can be made on an occasional basis, or at regular intervals as and when the situation requires the service.
Regular test purchases and checks are important to ensure the quality of the service and products offered by a company, whether it is your own business or a competing business. It may also apply to quality control of suppliers, with the aim of protecting a business from theft and waste.
CONTROL PURCHASES ADAPTED FOR DIFFERENT BUSINESS
Our control purchases are used, for example, by companies investigating subcontractors, or in situations where you want to take a closer look at other companies, businesses, organizations and / or associations.
We have the opportunity to check if a business sells pirated copies of, for example, branded clothing, snuff, electronics, video games and more. Our control purchasing services help to find, stop and prevent cheating in different industries such as restaurant, dentist, car mechanic and clothing salesman. Below are some industries that can clearly benefit from our control purchases.
RESTAURANT & BAR
For restaurants and bars, we carry out extensive control purchases to investigate wastage within the industry. This means, for example, that we document the quantity of beer delivered and then compare it with sales figures during the current period. We also check cash handling, receipt handling and do a banknote check. The last one is a unique service where we by following larger banknotes from payment opportunity to cash accounting, can check that there is no waste in cash management.
INDUSTRIAL ORGANIZATIONS & ASSOCIATIONS
An industry organization can contact us to check that their members comply with Swedish legislation and if not exclude the companies/members who do not fulfill their obligations. For example, a taxi company or its industry organization can contact us to investigate the extent of overcharged taxi travel within the industry and minimize the detrimental effect this can have on the entire industry.
We assist investigative journalists with control purchases in order to detect cheating and fraud and reveal irregularities, such as workshops that overcharge service or exaggerate the need for a service. In investigative journalism, there is a wide range of investigations that we can assist with.
THE TV & MOVIE INDUSTRY
We carry out control purchases at illegal sellers of digital TV services and satellite dishes. We can check that restaurants and bars have the right license to show specific TV programs, such as World Cup broadcasts or other major sporting events, but also so-called “card sharing” services that have become a major problem in the industry.
THE MUSIC INDUSTRY
We can help the music industry with controls of restaurants, bars, shops and other establishments and businesses where music is being played for commercial purposes. Among other things, we look at whether the business in question has the permits needed to play music on its premises. Unfortunately, it is common for businesses to not have a permit and therefore make it difficult for artists and music producers to get paid for their professional and artistic work.
We can offer control purchases for individual companies where there is a suspicion of selling pirated products, such as snus and clothing.
We can carry out control purchases at stores and improve the customer’s experience.
We carry out control purchases for counties to ensure that companies and stores do not sell tobacco and alcohol to persons under the age of 18 or to persons who look underage without prior ID control.
OTHER BUSINESS AREAS
If your industry is not listed above, we can still help you. Contact us and describe your problem and we will tell you more about how we can help.
DO YOU WANT TO KNOW MORE?
Contact us for more information. We offer a free consultation to see what solutions are available for your particular situation.